top of page

terms and conditions

1. Company Details
 

Pickle Street Limited

92 East Street

Bedminster

Bristol BS3 4EY

Email: hello@picklestreet.co.uk

Company No: 15379469

VAT No: 478056657

 

2. Services Provided
 

Pickle Street offers a variety of activities designed for children aged 0–7 years, including:

  • Stay and play role play sessions

  • Birthday parties

 

3. User Responsibilities
 

To keep Pickle Street a safe and enjoyable space, we ask that:

  • A responsible adult supervises children at all times.

  • Parents and children follow these guidelines:

  • No running.

  • Shoes off.

  • No throwing objects.

  • Prioritise safety.

​

4. Booking and Payment
 
  • Booking Process: please book online via our website.

  • Payment Methods: we accept card payments only.

  • Cancellation and refund policy: bookings are non-refundable but can be transferred to another session (subject to availability) if 48 hours notice is provided.

 

5. Health and Safety
 

Your safety is our priority. Please adhere to the following guidelines:

  • No running, throwing, or climbing.

  • Adult supervision is required at all times.

  • If your child is unwell, especially if they have had sickness or diarrhoea, please wait 48 hours before attending.

 

6. Liability
 
  • Adults are responsible for supervising their children at all times.

  • Pickle Street accepts no liability for any incidents that occur due to lack of supervision.

  • By booking a session, you agree to our rules of play.

 

7. Privacy
 

We take your privacy seriously. For details on how we collect, use, and protect your personal information, please contact the team at hello@picklestreet.co.uk.

 

8. Intellectual Property
 

All content created at Pickle Street (including images and videos) is owned by Pickle Street Ltd.

 

9. Changes to Terms
 

We may update these terms at our discretion. Please check back regularly to stay informed of any changes.

 

10. Miscellaneous
 
  • Governing Law: These terms are governed by the laws of England and Wales.

  • Dispute Resolution: If you have any concerns or disputes, please contact us at hello@picklestreet.co.uk.

We hope you and your children have a wonderful visit. If you have any questions or need further assistance, don’t hesitate to reach out.

bottom of page